When the FCA’s Fair Value reforms came into effect in January this year, the impact was, and still is, far reaching – much more so than many realised. However, the emphasis on brokers to show that they are providing Fair Value to customers is actually proving to be a benefit to some.
Continue reading “How brokers are using tech to win the ‘FCA Fair Value’ war”
In a previous post, we looked at how automated workflows can transform your insurance business, which included a review of how insurance organisations can keep up with customer expectations while improving their team’s efficiency, effectiveness, and satisfaction.
Continue reading “Automated Workflows: 4 Tips to Help you Reap the Benefits”
The insurance industry is growing more complex all the time, but here’s a principle that’s not likely to change: if you keep your clients and your team happy, you’ll stand out from your competitors.
Continue reading “How Automation and Workflows Can Transform Your Insurance Business”
It’s a 24/7 digital world, where consumers are used to ordering everything online, from flights to shoes to food. The pandemic accelerated this trend, with McKinsey in 2020 stating that the business world had “vaulted five years forward in consumer and business digital adoption in a matter of eight weeks.”
Against this backdrop, many insurance brokers in the market have recognised the need to increase the digitalisation of their businesses, citing their desire to improve customer service. That’s according to the recent Broker Barometer research from Aviva.
Continue reading “UK Brokers Know They Need to Digitalise More – But How?”
Winning MGAs know that technology plays a vital role today in gaining competitive advantage, but with so many options out there it’s often hard to know which path to take.
I first learned this at Sequel, now Verisk Specialty Business Solutions, where we developed a portal, and then at Aon, where for three years I developed and launched new products to market. Since joining Novidea, I have gained further valuable insights into how to use innovative and disruptive technology to make this happen.
Continue reading “Technology can accelerate MGAs’ speed to market – but how?”
Over the last couple of years, forward-thinking insurance brokers have accelerated their digital transformation efforts, initially driven by their need to work from anywhere. These early adopters are now reaping the rewards as their new cloud-based solutions are enabling Broking on the Move.
Continue reading “Why ‘Broking on the Move’ matters”
The UK broking industry sees remote working as both a challenge and an opportunity. In this article, we examine what brokers have to say on the topic and what this means for the future of broking.
Continue reading “Hybrid working: the 5 biggest challenges and opportunities for brokers”
Management Information (MI) has always been vital to running a successful business. This is particularly true in such a data-rich industry as insurance. In fact, today, it all seems to be about data.
Continue reading “How leading brokers are leveraging real-time MI to gain advantage”