Careers

Novidea is an insurance technology company solving the toughest challenges faced by insurance distribution businesses. Our innovative, data-driven insurance software platform allows to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell and up-sell. Novidea delivers a 360-degree business view, and a powerful competitive advantage.

We are looking for an excellent Information System Manager to join our team

What’s the job:

The MIS Specialist is responsible for the overall management of the company's information systems. This includes tasks such as system administration, network administration, user support, and security. The Information System Manager also works with the development team to ensure that new features and applications are compatible with the company's existing systems.

What you’ll do:

• Administer the company's computer systems, including servers, workstations, and networks. This includes tasks such as installing and configuring software, managing user accounts, and troubleshooting problems.
• Provide user support to employees, including troubleshooting problems, providing training, and answering questions. This includes working with employees to resolve issues with their computer systems, software, and networks.
• Work with the development team to ensure that new features and applications are compatible with the company's existing systems. This includes testing new features and applications, and providing feedback to the development team.
• Monitor the company's IT infrastructure for security threats and vulnerabilities. This includes using security tools to scan for vulnerabilities, and implementing security measures to protect the company's data and systems.
• Stay up-to-date on the latest IT trends and technologies. This includes reading industry publications, attending conferences, and taking training courses.

What you bring (experience):

• Experience with cloud computing platforms like AWS, Jira, or Google Cloud Platform. This includes experience with deploying and managing applications in the cloud.
• 2+ years of experience in a similar role.
• Strong technical skills, including experience with Windows, Linux, and networking. This includes experience with installing and configuring software, managing user accounts, and troubleshooting problems.
• Excellent customer service skills. This includes the ability to communicate effectively with employees and to resolve problems in a timely and efficient manner.
• Ability to work independently and as part of a team. This includes the ability to work independently to troubleshoot problems and to work as part of a team to implement new features and applications.

Bonus points:

• Experience with security frameworks, such as ISO 27001 or PCI DSS. This includes experience with implementing security measures to protect data and systems.
• Experience with security incident response. This includes experience with responding to security incidents, such as data breaches and malware attacks.
• Experience with security risk management. This includes experience with identifying and mitigating security risks.
• Bachelor's degree in computer science, information technology, or a related field.

Life at Novidea 

We hire people, not just skills. We encourage you to apply if you think this role is a great fit for you, even if you don’t meet 100% of the requirements.

Novidea is an equal opportunity employer. We believe that diversity is integral to our success, and we are proud and committed to providing equal opportunity employment to all individuals regardless of race, colour, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law.

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