IT Specialist (SYSADMIN)

Israel · Full-time · Intermediate

About The Position

Novidea is an insurance technology company solving the toughest challenges faced by insurance distribution businesses. Our innovative, data-driven insurance software platform allows to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell and up-sell. Novidea delivers a 360-degree business view, and a powerful competitive advantage.

We are looking for an excellent IT Specialist (SYSADMIN) to join our team

What’s the job:

This position will include administration, management, and support of the IT infrastructure at Novidea (a multi-user organization). Some of the common tasks may include installing and configuring software, hardware, and networks, monitoring system performance and troubleshooting issues, ensuring the security and efficiency of IT infrastructure, assigning and updating security permissions for the system network, and introducing new software to be used company wide.


What you’ll do:

·      Manage IT infrastructure On-Prem and in a Data center/cloud - Mixed environment (Deploy patches, critical updates etc.)

·      Provide help desk support.

·      Support and troubleshoot hardware and software issues.

·      Assist with onboarding practices for new employees.

·      Support the company with different systems and applications such as Jira, Google workspaces, etc.

·      Manage and maintain IT inventory.

·      Support the company’s conference room equipment and vendors.

·      Provide urgent support on evenings and weekends.

·      Handle SSO and VPN solutions.

·      Setting up, maintaining, and purchasing commodity computing hardware and software.

·      Creating a user management solution and Knowledge of Network failure troubleshooting.

·      Own business security and reliability throughout the company

·      Work with service providers to create robust solutions


What you bring (experience):

·      2-4 years of work experience as a System Administrator.

·      Service-oriented and cool-tempered with great communication skills - high English level

·      Experience in IT or OPS and excellent Hardware and Software troubleshooting capabilities.

·      Experience with administration of Windows, Linux and Mac desktop and servers’ stations.

·      Experience with Site-to-Site VPN setup and SSO solution management (Google, Azure, Okta, etc.).

·      Competent at documenting infrastructure and writing up policies.

·      Responsible, methodological, strong analytical and organizational skills.

·      Experience in scripting.

·      Knowledge and experience working with everyday tools such as Microsoft Office, Jira (including automation), and google workspaces. - Must

·      Deep networking knowledge and previous work with configuring switches, Fortigate (SSLVPN, IPsec configurations), DHCP, and DNS – Must

·      Experience in support and troubleshooting with the ability to diagnose and resolve basic computer technical issues. - Must

·      Experienced with AWS ecosystem - advantage.

·      Experience with regulatory aspects as HIPPA, GDPR, ISO27001 - advantage.

·      Managing a SIEM solution - advantage

·      Experience with WAF system - advantage

·      Be able to provide off-hours support if needed


Life at Novidea 

We hire people, not just skills. We encourage you to apply if you think this role is a great fit for you, even if you don’t meet 100% of the requirements.

Novidea is an equal opportunity employer. We believe that diversity is integral to our success, and we are proud and committed to providing equal opportunity employment to all individuals regardless of race, colour, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law.

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